Help Center/Basics/Moving from another tool

Moving from another tool

Albert
written by Albert
Updated July 14, 2026

Export your clients and price list from your current tool as CSV and import both under Settings → Import. MeloDocs maps the columns and shows you the result before anything saves.

Documents from the old tool stay in the old tool — bring the data, not the paperwork. Most moves take an afternoon.

Messy exports are normal and the importer expects them: duplicate phone columns, prices with currency symbols, half-empty address fields. Every column mapping is shown before you commit, and a bad import can be undone in one step — nothing lands silently.

Still stuck? Contact support — a person reads every one.